Dental Front Office Receptionist
/ Patient Care Specialist

As the first point of contact for every patient, you'll play a key role in ensuring each experience is smooth, professional, and welcoming. You'll manage check-ins, phones, scheduling, insurance verification, treatment plan presentations, and payments — keeping the entire front office running like clockwork while making every patient feel genuinely cared for.

• 1
  Greet and welcome every patient with a warm, friendly attitude that sets the tone for their visit
• 2
  Manage phone calls, appointment scheduling, confirmations, and cancellations efficiently
• 3
  Verify dental insurance eligibility and obtain accurate patient benefits before appointments
• 4
  Present treatment plans and explain financial options clearly and compassionately
• 5
  Collect co-pays and process payments accurately using our practice management software
• 6
  Maintain organized, up-to-date patient records with strict attention to detail
• 7
  Coordinate with the clinical team to ensure smooth, on-time patient flow throughout the day
• 8
  Assist with general office duties and contribute to a positive, professional environment